Artistry & Sizing Care

Each bespoke myha manicure is individually handcrafted to order by our expert artists.

Because every set is custom-tailored to your measurements and sanitarily prepared, we do not accept standard returns on finished nails, securing absolute hygiene and purity for our clientele.

To ensure a flawless fit, we recommend ordering our sizing kit prior to purchasing your bespoke set.

Connect at care@myha.com

Should your bespoke nails arrive damaged or deviate from your order, we commit to recreating your design immediately. We will ship your priority replacement within seven business days with our compliments.

Artisanal Standard

To qualify for a luxury replacement, please ensure the following:

• Request is within 7 days

• Nails are unworn and pristine

Non-exchangeable creations:

• Sizing errors from client-provided measurements.

• Custom nail designs fully approved during consultation.

• Sets showing any sign of adhesive application or wear.

• We reserve the right to evaluate any claims to ensure our stringent artisanal standards are respected and maintained.

Secure Transit

Clients are responsible for secure return shipping of approved exchanges. Send your parcel to our design atelier:

MYHA DESIGN ATELIER

We recommend an insured, trackable courier. We cannot offer replacements or boutique credit for luxury items lost in transit or returned without verifiable proof of receipt.

Gifts

If your myha creation was received as a gift, we will gladly issue a digital atelier credit for the equivalent value once the pristine, unworn set is returned and verified.

If the order was not marked as a gift during checkout, the original purchaser will receive any approved boutique credit directly.

Concierge

For dedicated assistance, contact our concierge team at

care@myha.comNAME@EMAIL.COM